TIM
I am Tim Palermo, CEO/Founder of TH Custom Hardwood. With the support of my amazing family, I have been able to work 26 total years in the Hardwood flooring industry and 18 years as the owner of TH. After High School, I engaged in some volunteering that required part-time work. A friend of mine owned a company and was willing to work with my schedule and to train me in this very niche trade.
I have always enjoyed seeing customers' reactions to their flooring. It brings me a lot of satisfaction to see a smiling, satisfied customer. I also enjoy leading a team as dedicated to the craft as I am.
A goal I would love for TH to accomplish at one point is to win the NWFA “Floor of the Year”. We have made honorable mention in the Restoration category, but it would bring a lot of gratification to achieve Floor of the Year.
I am huge sports fanatic. My favorite Cleveland team is the Cavs. 2016 was one of the best sport years ever!! I also enjoy outdoor activities and regularly going to the gym. Staying is physical shape will hopefully keep me young enough to stay in this trade.
TIM
I am Tim Palermo, CEO/Founder of TH Custom Hardwood. With the support of my amazing family, I have been able to work 26 total years in the Hardwood flooring industry and 18 years as the owner of TH. After High School, I engaged in some volunteering that required part-time work. A friend of mine owned a company and was willing to work with my schedule and to train me in this very niche trade.
I have always enjoyed seeing customers' reactions to their flooring. It brings me a lot of satisfaction to see a smiling, satisfied customer. I also enjoy leading a team as dedicated to the craft as I am.
A goal I would love for TH to accomplish at one point is to win the NWFA “Floor of the Year”. We have made honorable mention in the Restoration category, but it would bring a lot of gratification to achieve Floor of the Year.
I am huge sports fanatic. My favorite Cleveland team is the Cavs. 2016 was one of the best sport years ever!! I also enjoy outdoor activities and regularly going to the gym. Staying is physical shape will hopefully keep me young enough to stay in this trade.
BAILEY
Hi, I’m Bailey! I’m the office manager for TH Custom Hardwood. You might not see me during the course of your project, but I’ll be behind the scenes scheduling your project, setting up orders and deliveries, and sending invoices. I started working for TH about 8 years ago, first as an administrative assistant, then slowly working my way up to managing the office. This is the first job in the flooring industry I’ve worked for, and I’ve learned a lot over the years! Last year I went to Denver, Colorado for Bona training classes about bettering brand identity, customer relations, etc. My goal is to keep learning more about the flooring industry, while implementing ways to help the company grow and run smoothly from behind the scenes. When I’m not scheduling jobs and sending invoices, I’m usually at the barn with my horse, or traveling all over to experience new places and hike in National and State Parks.
BAILEY
Hi, I’m Bailey! I’m the office manager for TH Custom Hardwood. You might not see me during the course of your project, but I’ll be behind the scenes scheduling your project, setting up orders and deliveries, and sending invoices. I started working for TH about 8 years ago, first as an administrative assistant, then slowly working my way up to managing the office. This is the first job in the flooring industry I’ve worked for, and I’ve learned a lot over the years! Last year I went to Denver, Colorado for Bona training classes about bettering brand identity, customer relations, etc. My goal is to keep learning more about the flooring industry, while implementing ways to help the company grow and run smoothly from behind the scenes. When I’m not scheduling jobs and sending invoices, I’m usually at the barn with my horse, or traveling all over to experience new places and hike in National and State Parks.
AARON
My name is Aaron Antolik and I am the Director of Sales. I began as a refinisher in 2014. When I was offered the position, I expected it to only be a ‘winter job’. But after 6 years I transitioned into a sales role.
I’ve always loved a dramatic before-and-after. As a refinisher, I was happy to be part of that for each homeowner. In a sales role, I enjoy meeting new people and helping them plan their project. I hope to continue growing in my knowledge of the industry so that I can help each project run more smoothly.
In my free time, I enjoy gardening, cooking, bird watching, and hiking. All of the things I’ll probably do when I’m retired.
AARON
My name is Aaron Antolik and I am the Director of Sales. I began as a refinisher in 2014. When I was offered the position, I expected it to only be a ‘winter job’. But after 6 years I transitioned into a sales role.
I’ve always loved a dramatic before-and-after. As a refinisher, I was happy to be part of that for each homeowner. In a sales role, I enjoy meeting new people and helping them plan their project. I hope to continue growing in my knowledge of the industry so that I can help each project run more smoothly.
In my free time, I enjoy gardening, cooking, bird watching, and hiking. All of the things I’ll probably do when I’m retired.
Dylan
My name is Dylan Faucher and I’m one of the Project Managers for TH Custom Hardwood. During summers, as far back as 15 years old, I started learning the hardwood flooring trade for my father’s company in Rhode Island. After I graduated, I worked full-time for him until moving to Cleveland in 2019.
What I most enjoy is the before and after. Refinishing old worn down floors, and bringing them back to life is an exciting process to witness. I see each day as a chance to excel and grow within the trade.
Outside of work I like to stay active. In the summers I enjoy hiking, beach volleyball, and golf. During the winters I snowboard as much as I can. I also enjoy going to concerts, trying new restaurants or breweries, and traveling to new places.
Dylan
My name is Dylan Faucher and I’m one of the Project Managers for TH Custom Hardwood. During summers, as far back as 15 years old, I started learning the hardwood flooring trade for my father’s company in Rhode Island. After I graduated, I worked full-time for him until moving to Cleveland in 2019.
What I most enjoy is the before and after. Refinishing old worn down floors, and bringing them back to life is an exciting process to witness. I see each day as a chance to excel and grow within the trade.
Outside of work I like to stay active. In the summers I enjoy hiking, beach volleyball, and golf. During the winters I snowboard as much as I can. I also enjoy going to concerts, trying new restaurants or breweries, and traveling to new places.
Rick
I am Rick Marrero. I began in August of 2018 with a simple job search with no prior experience. Since my start, I have learned how to refinish floors and in 2020 I became a Project Manager. In 2022 I took a refinishing certification class through BONA that I am proud of. Though I mainly refinish hardwood floors, I am able to do installations when it’s needed. I look forward to continuing to improve in all things install and refinishing, as well as other areas of flooring; not just with hardwood. Something I really enjoy in the trades is the satisfaction of doing a service for people and improving their homes.
I am an avid Cleveland sports fan and I love to travel.
Rick
I am Rick Marrero. I began in August of 2018 with a simple job search with no prior experience. Since my start, I have learned how to refinish floors and in 2020 I became a Project Manager. In 2022 I took a refinishing certification class through BONA that I am proud of. Though I mainly refinish hardwood floors, I am able to do installations when it’s needed. I look forward to continuing to improve in all things install and refinishing, as well as other areas of flooring; not just with hardwood. Something I really enjoy in the trades is the satisfaction of doing a service for people and improving their homes.
I am an avid Cleveland sports fan and I love to travel.
Harrison
I am Harrison Werner, one of the Project Managers for the company. I started here in 2015 after a friend of mine recommended the job. Without any prior experience, I have learned to install and refinish a hardwood floor. Since my start, I have even done some training classes through the Bona Certified Craftsman program.
I enjoy working with each homeowner to turn their old floors into something beautiful again. I hope that I can continue to improve in my carpentry skills and, very soon, take an installation class through the National Wood Flooring Association.
Outside of work I enjoy spending time with my lovely wife and my beautiful daughters, watching and playing sports, playing board games with friends and family, and I really enjoy collecting bourbon.
Harrison
I am Harrison Werner, one of the Project Managers for the company. I started here in 2015 after a friend of mine recommended the job. Without any prior experience, I have learned to install and refinish a hardwood floor. Since my start, I have even done some training classes through the Bona Certified Craftsman program.
I enjoy working with each homeowner to turn their old floors into something beautiful again. I hope that I can continue to improve in my carpentry skills and, very soon, take an installation class through the National Wood Flooring Association.
Outside of work I enjoy spending time with my lovely wife and my beautiful daughters, watching and playing sports, playing board games with friends and family, and I really enjoy collecting bourbon.
Bruce
I am Bruce Brooks. I have been doing floors since 2017 and began with TH in 2023. With this career, I have found a passion for life. I find a lot of satisfaction in refinishing old, beat-up floors and making them look brand new. I also love to install new floors and enjoy the artistry involved in this type of work.
I am a proud father and I love to play sports with my kids. I’m a history buff and enjoy crafting different projects with hand tools.
Bruce
I am Bruce Brooks. I have been doing floors since 2017 and began with TH in 2023. With this career, I have found a passion for life. I find a lot of satisfaction in refinishing old, beat-up floors and making them look brand new. I also love to install new floors and enjoy the artistry involved in this type of work.
I am a proud father and I love to play sports with my kids. I’m a history buff and enjoy crafting different projects with hand tools.
CAMERON
My name is Cameron Werner. I recently started working with wood floors, and I absolutely enjoy it. There’s something so peaceful and satisfying about running the Hummel machine and listening to music in an empty building as I refinish the floors. Outside of work, I enjoy spending time with friends, going to the movies, and other activities. I’m still learning, but my goal is to one day master these skills and start my own wood flooring company. I hope I can turn my passion for this work into a successful business of my own. For now, I’m enjoying learning from the experienced crew I work with and I look forward to seeing how my skills progress over time.
CAMERON
My name is Cameron Werner. I recently started working with wood floors, and I absolutely enjoy it. There’s something so peaceful and satisfying about running the Hummel machine and listening to music in an empty building as I refinish the floors. Outside of work, I enjoy spending time with friends, going to the movies, and other activities. I’m still learning, but my goal is to one day master these skills and start my own wood flooring company. I hope I can turn my passion for this work into a successful business of my own. For now, I’m enjoying learning from the experienced crew I work with and I look forward to seeing how my skills progress over time.
SARAH
My name is Sarah Reinhart and I am an apprentice with TH Custom Hardwood. I recently started working with floors after being introduced to the company by a friend. Although I am new to the industry, I thoroughly enjoy learning all aspects of the job. Of everything, staining floors is my favorite part of the work. My goal is to eventually become experienced enough to do everything myself. I am committed to learning as much as I can from my coworkers and supervisors. Outside of work, I enjoy spending time with friends, playing Xbox games, snowboarding, skateboarding, and working out at the gym. I am looking forward to continuing my journey in this exciting industry!
SARAH
My name is Sarah Reinhart and I am an apprentice with TH Custom Hardwood. I recently started working with floors after being introduced to the company by a friend. Although I am new to the industry, I thoroughly enjoy learning all aspects of the job. Of everything, staining floors is my favorite part of the work. My goal is to eventually become experienced enough to do everything myself. I am committed to learning as much as I can from my coworkers and supervisors. Outside of work, I enjoy spending time with friends, playing Xbox games, snowboarding, skateboarding, and working out at the gym. I am looking forward to continuing my journey in this exciting industry!
ALCIDES
My name is Alcides Guzman, and I work as an installer and refinisher. I started in the flooring industry in February 2017 in Cincinnati, OH when a close friend needed an extra hand and introduced me to this field. From the moment I started, I quickly began to appreciate the craft, witnessing how we can transform both new and old floors into stunning works of art. In August 2023, I joined TH Custom Hardwood, wanting to continue pursuing my passion in this career. The move was influenced by my girlfriend’s job promotion, which required her to relocate to the Cleveland area. As a professional goal, I aspire to become one of the top floor mechanics in the industry, specializing in custom and design work. Outside of work, I find joy in traveling and exploring new places. After a long day, I occasionally enjoy a nice glass of bourbon, while spending quality time with my lovely girlfriend as we watch our two dogs play.
ALCIDES
My name is Alcides Guzman, and I work as an installer and refinisher. I started in the flooring industry in February 2017 in Cincinnati, OH when a close friend needed an extra hand and introduced me to this field. From the moment I started, I quickly began to appreciate the craft, witnessing how we can transform both new and old floors into stunning works of art. In August 2023, I joined TH Custom Hardwood, wanting to continue pursuing my passion in this career. The move was influenced by my girlfriend’s job promotion, which required her to relocate to the Cleveland area. As a professional goal, I aspire to become one of the top floor mechanics in the industry, specializing in custom and design work. Outside of work, I find joy in traveling and exploring new places. After a long day, I occasionally enjoy a nice glass of bourbon, while spending quality time with my lovely girlfriend as we watch our two dogs play.